1. Who We Are
Holly Tree Nursery
Stonehouse, 4 Wakefield Road, Ackworth, West Yorkshire, WF7 7DE
Email: contact@hollytreenursery.com
Phone: 07496 424745
2. What Information We Collect
We may collect the following personal data when you fill out our website enquiry form or contact us directly:
- Full name
- Email address
- Phone number
- Child’s name and age (if provided)
- Any other information you choose to provide
We may also collect technical data such as:
- IP address
- Browser type
- Pages visited (via cookies and analytics tools)
3. How We Use Your Information
We use your data to:
- Respond to your enquiries
- Contact you about availability or booking visits
- Provide information about our nursery services
- Improve our website and user experience
We do not sell or rent your data to third parties.
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
- Consent – when you submit a form and tick a box agreeing to our use of your data
- Legitimate Interests – for responding to enquiries and managing our nursery operations
5. How We Store and Protect Your Data
Your personal data is stored securely, either on password-protected systems or within secure third-party tools we use to manage enquiries.
We regularly review our data protection processes and limit access to personal information.
6. How Long We Keep Your Data
We retain enquiry data for up to 12 months, or longer if your child is enrolled or on our waiting list. You can request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the data we hold about you
- Correct any inaccurate data
- Request that your data be deleted
- Withdraw consent at any time
- Complain to the Information Commissioner’s Office (ICO) if you believe we have mishandled your data
To exercise any of these rights, contact us at [your nursery email].
8. Cookies and Website Tracking
Our website may use cookies to improve performance and monitor visitor activity through tools like Google Analytics. You will be asked to accept or reject cookies when you first visit our site.
You can control cookies through your browser settings.
9. Third-Party Services
We may use trusted third-party services (such as website hosts or analytics providers) who process data on our behalf. These services are compliant with UK GDPR and only access data as necessary.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about this policy or your data, please contact us at:
📧 contact@hollytreenursery.com